Get the inside track on pay, people, culture and training all from people who have worked at Joules Clothing. 24 Inter­views. Read 31 customer reviews of the Joules - www.joulesclothing.com & compare with other Online Clothing & Accessory Shops at Review Centre Joules currently operate over 100 stores in the UK alone. Like many online sellers they seem fine until you have a problem. I would be charged for damage. So if they know there's an issue why are they still taking payments for items they not only don't have but also know they will have trouble obtaining? Overview Overview. Free ... Goodreads Book reviews & recommendations: IMDb Movies, TV & Celebrities: IMDbPro Get Info Entertainment Professionals Need: Kindle Direct Publishing Indie Digital & … I was informed they had been depatched on the same day.I was given no tracking number.I have sent 3 gmails to which I have had no reply. Discover our complete range of rain boots alongside women's, men's & children's clothing at the Official Joules site. 14 Photos. You will be contacted by email to verify your review. I will never ever buy online from joules again. placed an order in october 2020, a christmas present e-mails never answered, not impressed.unhappy customer. Have a lovely day! They sent a pair of wellies for me and a quilted jacket for Bob so that we could review them together in our lovely British weather! I tried to ring but they aren’t taking any calls. With exclusive prints, finishing touches and quirky little extra details, Joules always turns heads and wins hearts.We started in 1980 at county shows selling country clothes. Vacatures van Joules Clothing weergeven Mar 31, 2014 - I absolutely adore Joules so when they asked if we would like to review some of their clothing range I happily agreed. Engaged Employer. Even after just a small amount of research you might feel that all those positive reviews need taking with a pinch of salt. Its now been nearly a month with no refund. There are 45 customers that Joules, rating them as good. 122 Salaries. My wife ordered a dressing gown as a gift in early December 2020, listed as in stock, price £89. Thank you for your 5* review. Frankly if a company can't look at their computer screen to make sure they have the goods before charging you have to wonder if its a deliberate policy designed simply to hold onto the customers money for as long as possible. Ordered items online that were in stock. I agree with the others on dreadful customer service, I ordered several items one of which needs to be returned, the delivery note has no returns label, it directs you to Royal Mail then R Mail direct you back to your blank returns note .I have emailed and rang but getting nowhere fast So very disappointed with this service, I did expect better service from this British company.Michelle. The collection of women’s clothing at Joules have been designed with personality and style in mind. It’s impossible to speak to anyone. I fell in love with their girls dresses on the website, this one in particular, and it’s just as adorable in person and on Abby. Pros. Kind regards, Joules Team 14 Photos. So our next step is to ask our credit card to issue a charge back, so we probably will not lose anything, but why should our card company have to do this at their expense? You can save a great deal of money by shopping at cheap clothing stores , and with some reasonably priced accessories no one needs to know what you paid for an item, and it will never look like the bargain it is. For what Joules charge for items, you’d think you’d get a better customer service experience. 119 Salaries. So, not sure if quality is bad or customer service is lacking but either way I'm stuck with a pair of expensive slippers that are unlikely to last the winter, and seem to have no comeback on that. Een gratis kijkje achter de schermen bij bedrijven: reviews en salarissen, anoniem geplaatst door werknemers. Delivery not received.I ordered 2 childs handbags on the 9th December. Kind regards, Joules Team Volgen Review toevoegen. After sending 4 emails with nearly a week between each, its still 10 days. Lovely to look at, comfy to wear. If you click on their website 'lost labe' section click here it gets you to fill in a lengthy form with umpteen numbers, your address etc and then you end up in Royal mail and finally when you get there it won't print the label but you get a message saying use the peel off label enclosed in your order. Clearly they have a poor it system. Leave this blank if you'd like to publish your review anonymously. Joules Clothing. (Supported files: jpg, png, mpeg, ogg, mp4 & webm). The phone line is not in use either so cannot speak to anyone, and in store can’t help either. 14 Benefits. Eligible for Free Shipping. And if their system is not a deliberate policy, then its at best its absolute incompetence. Follow the link to Royal Mail to create one however this isn't working either. Joules Clothing. Says use the label on the order confirmation however there isn't one! So now they are sat on my money and I'm waiting for a refund.I won't use again. Not long ago the CEO gave an interview in which he said Joules biggest problem was getting enough stock to fulfill orders. Leave a Joules review to help others save money with the best cashback offers around. Joules have a very frequent email marketing campaign encouraging purchases however the customer services team seem to be unable to respond to queries. Clothes to live the good life. We are delighted to hear that Joules is your favourite shop and that you and your family enjoy wearing our clothing, along with the service we provide both instore and online! Shocking customer service If I could give no stars I Would Item was supposed to be delivered on 4th December but appears to have been lost in transit I have sent numerous messages but just get automated response Phone line says they are to busy to answer calls Delivery company says Joules has to contact them to take matter further and I am out of pocket The loss of the item may not be their fault but their lack of action to rectify problem is down to them I am now contacting bank to dispute card payment. Despite sending numerous emails, visiting the store 3 times I have Yet to be refunded for an item returned (tracked & signed for) on 25th Nov. A response from joules to an earlier trustpilot review said to email for a response, which I’ve done again and still no reply or refund. 1-16 of 823 results for "joules kids clothing" Skip to main search results Amazon Prime. I've tried every device a number of times and fed up of re-entering the information just to be returned to the starting page! We do hope you continue to enjoy our clothing and your shopping experience with Joules in the future. The dispatch note/parcel summary they sent was intended for teh US market with a US helpline number and instructions on what to do with US Post Office. Women's Clothes. Feb 01 2013 . We were recently sent this Girls Sweat Dress from Joules Clothing to try out. BUYERS BEWARE OF JOULES! The jeans don't fit and they're gathering interest on my loss. I bought a pair of wellingtons in October, which are leaking already. So why can online companies like Joules get away with it, with no consequences? Select Your Cookie Preferences We use cookies and similar tools to enhance your shopping experience, to provide our services, understand how customers use our services so we can make improvements, and display ads. 115 Jobs. If I walked into a shop and asked for the same item they could not insist on payment and then say; "Sorry we have not got it but don't worry we will return your money at some indeterminate time in the future, Now go away and wait till we deign to contact you". Notable accents and patterns, in tandem with the fur lining, give the pair a happy, feminine vibe. We use cookies and similar tools to enhance your shopping experience, to provide our services, understand how customers use our services so we can make improvements, and display ads. 135 Reviews. Your browser does not support embedded videos. Really poor aftercare (and unexpected!). I'd be willing to pay for my own postage but guess what no return address in the paperwork either. Have a lovely day! Discover clothing, rain boots & more, all available online today. Online shopping from a great selection at Clothing Store. Company Overview FAQ. And of course they had taken immediate payment. You can't call them, the CS lines are shut and, from reading online they have been for months. All rights reserved. The website of the store is www.joules.com. 14 Benefits. This was a Christmas present.Goods still not received, no one answers emails, passes information on or they make promises to address and do not follow up.WILL TAKE YOUR MONEY AND NOT PRODUCE THE GOODS!!!! YOU HAVE BEEN WARNED!! Wonderful staff in stores and area management team, great company benefits, discount was generous, fun atmosphere in store, great … No choice but to ask my credit card provider to step in. Guess what! I’ve always loved Joules women’s clothing… the prints are so beauti… Practical, wholesome and stylish. Company Overview FAQ. 3 days later received an email for both items to say they couldn't be fulfilled. Free standard delivery on orders over £49. May 20, 2014 - Joules Clothing in a nutshell – inspired by country clobber, with an injection of colour and personality. This model comes off as very urban but with hiker-like lugs. Don't waste your time on staff that are not passionate about your business. Paid £93 for goods on the 11.12.2020 and advised to allow 3-5 days for delivery. As a Joules UK stockist, we offer some of Joules’ old faithfuls including the Cowdray sweatshirt, Wensley scarf, Tweed field coat, Marsha intarsia jumper and Coast waterproof jackets. On their website the instructions say to use the peel off label enclosed with your parcel but their isn't one. Joules Clothing Review I absolutely adore Joules so when they asked if we would like to review some of their clothing range I happily agreed. Good quality products worth the price you pay when the discounts are on. Be warned. I would not have bought the item if I knew I would have to pay for returns. Reviews from JOULES CLOTHING employees about JOULES CLOTHING culture, salaries, benefits, work-life balance, management, job security, and more. Joules has collected 85 reviews with an average score of 3.21. Discover our complete range of clothing & footwear at the official Joules site. Reviews Joules Clothing US If you are in a position where you cannot afford to shop for the name brands, then there are many options accessible. There is no customer service - I tried to call up/twitter/email them as soon as I'd placed my order because I realised I'd made an error but they don't answer and don't respond. Sent an email with no response apart from an auto-response. © 2021 Trustpilot A/S. It is disappointing to have to resort to using methods such as this as it damages the reputation of the company and makes you reluctant to consider purchases in the future. 24 Inter­views. They assume the vendors are either crooks or going bust. Joules Clothing Review. Cherry chose this dress, she is so picky about what she wears and if it’s not pink, purple or glittery then it’s very unlikely she will want to wear it. Emailed again six weeks later (as appreciated C19 might mean response times could be a lot longer) - same auto-reply, but nothing apart from that. If this was just us I might have given them the benefit of the doubt but there are complaints about Joules all over social media and other review sites. Joules, there are lots of really good people that want to work. The material is thick, which makes it perfect for spring or fall. Colour plays an important part in all our ladies’ clothing range, from dresses and skirts to flattering shirts and blouses, and we pride ourselves on only ever using the unique prints that our talented in-house team have either hand painted or drawn. Little Joule was launched in 2008 to provide clothing for 2 – 12 year olds, Baby Joule was launched in 2009 with a focus on clothing for babies, and a home range was launched in 2013. Or maybe they hope we will just go away. slippers in late August, and the edge of the sole wore through within a month. Absolutely appalling company to deal with. !This in my book is theft of my money and I’m sure I’m not the only one. Thank you for your 5* review. For that reason, I wouldn't recommend Joules and wouldn't use again. Get free shipping on orders over $49. I have emailed twice, but still haven’t received a reply. Don’t think I’ll be buying anything again! STEER CLEAR OF THIS COMPANY. Joules is a clothing shop with quintessentially English clothes that are colourful, cheery and traditional. Would you like to add a photos or videos? There are clearly staff replying to trustpilot reviews but not customer emails ‍♀️ And I’m obviously not the only customer this is happening to. We do hope you continue to enjoy your shopping experience with us in the future. You can't phone them and now all shops in the area are shut. I understand there would be a delay due to the current circumstances, but 6 weeks is beyond a joke! Classic, soft and easy to wear. So outdoor living and British traditions are double stitched into the Joules brand. Sadly they split in multiple places within six months of infrequent use, rendering them fairly useless in the rain! Eligible for Free Shipping. Overview Overview. Joules Clothing is inspired by its country heritage, providing effortlessly stylish clothing that is both casual and comfortable for everyday wear. Read what current and ex-employees say about working at Joules Clothing. Rubbish. The local shop wouldn't process my refund yet it was a click and collect so did not come in robust packaging to send back by post. Returned £134.85 of clothing and after ONE MONTH and THREE e.mails still NO REFUND! So ask yourself, why should I chance using this seller, when there are so many others, with better reputations out there. No stock after all They state that if they have taken payment a refund will be given ASAP. Their items look beautiful and I couldn’t wait to try them out. Discover the range online today at … It's great to hear that you and your children are enjoying our clothing and the quality we provide. The Joules ladies clothing department is one of our most evolving departments, with new styles being added weekly. Engaged Employer. Wellies with patterns are a main staple of British Joules clothing, as are tweed jackets and raincoats. As per earlier reviews - no response when you email and they are not answering phones. You seem to be very quickly loosing your … Cherry chose this dress, she is so picky about what she wears and… Joules is a British clothing company which sells clothing and homeware products inspired by British country lifestyles. Free Shipping by Amazon. I am still waiting for my order. Why would you take the risk of using this company? !Non existent customer service. I worked at Joules Clothing part-time for more than a year. Help future customers by talking about customer service, price, delivery, returns & refunds. Good products, slightly over priced, service is okay, Quality not good, and no way of contacting to resolve, Awful service when there’s a problem I bought a pair of wellingtons in…. Traditional, of course, but then there’s the twist. Strengthen your review by uploading photos & videos. Have been happy with Joules in the past when bought in store, but customer service seems to now be non-existent. We need your email address to verify that your review is genuine. Only the latest review will count in the company's TrustScore. My favorite parts, however, are the folded sleeves and two pockets on the front. * One or more of these files was not uploaded due to an invalid file type. Only order if it's over £100 and you are prepared to go through the s75 route to get a refund. Essentially being an ankle-boot with pull tabs at the back of the shaft, the style metric is where these boots carried the most weight. Either way do you really want to give them your money. 137 Reviews. Reviews from JOULES CLOTHING employees about JOULES CLOTHING culture, salaries, benefits, work-life balance, management, job security, and more. Seems impossible to return an item. Its founder Tom Joule described its business model in 2011 as creating clothing with "colour and fun and entertainment". Established to sell clothing at country shows, the company established its own clothing line in 1999 and began to open shops in the 2000s. The Joules Group was listed in the stock exchange in 2016. ... Goodreads Book reviews & recommendations: IMDb Movies, TV & Celebrities: IMDbPro Get Info Entertainment Professionals Need: There are similar version… When I was contacted asking if I would like to review some products from Joules I was very excited! Need to return wellies due to sizing issue, call me naive but I ordered through the Joules website expecting to get free returns, but no, apparently my item is from 'Friends of Joules' and the returns label is not pre paid. Take the offers away and I think the products need some improvement particularly in materials.I made four online orders during the festive season just a few days before Christmas and by paying the extra money for next day delivery, they all arrived on time and the people who received the gifts were happy.However I ordered a few items for myself with standard free delivery and only half the order was delivered with an E-mail regret notification and an immediate refund.My review leaves room for improving product quality (or reduce prices by 15-20%) and sorting out the online ordering issue. 109 Jobs. 12 reviews voor Joules Clothing. That would almost certainly be considered deception or fraud. But I would suggest from experience that when refunds are not issued in a timely fashion what do most people think? I am very disappointed with this service. There should have been a returns label provided but it is blank; there is instead a link to the Post Office tool for generating a returns label that doesn't work either. Online shopping for Clothing from a great selection of Coats, Jackets, Gilets & more at everyday low prices. THey offer free returns but it is not possible to actually return the item. I completely agree with all of the other terrible reviews on this website, I emailed them on 17 November regarding a faulty coat and having followed up repeatedly, I have had no reply at all. I have not suggested Joules is in financial difficulties, although others have. Joules of Cambridge Clothing Reviews. Glassdoor heeft 138 reviews over Joules Clothing die anoniem geplaatst zijn door werknemers van Joules Clothing. What is going on ??? It seems from other reviews that they always do. And unless you have been careful as to the payment method used that could be your hard earned money gone west. 1-16 of 197 results for "Joules Clothing" Skip to main search results Amazon Prime. Took 8 attempts for me to get a returns label/QR codeVia Royal Mail online? In 1999 we started the Joules own brand, and the pitter patter of our kids’ range arrived in Spring 2005, these days known as Little Joule. Bought a pair of (not cheap!) Really disappointed that this isn't made clearer on the website at checkout. Living the Good Life Joules Clothing sell high quality women’s, men’s and children’s clothing and accessories
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