Ensure the TV is on the proper Input. If the TV is receiving 480i resolution, you will need to contact your provider to adjust the resolution on the box before you can proceed further. Could be a power board issue as well as a backlight array issue. Disconnect the HDMI cable from the TV and move it to an alternate port. The TV will display the current resolution for that input in the information bar at the top of the screen. We are assuming that you already turned the volume up on your TV using the remote control and the buttons on the TV itself. Try another channel. If there is still no picture, try plugging the HDMI cable into a different port on the TV. Select Sound > AV Sync Adjustment. When I turn on the tv the lg symbol comes on for about a tenth of a second. @oldturkey03. Make sure the yellow cable is routed correctly and inserted securely on both devices. So if you are on a station where you hear sound, shine a flashlight at an angle against the screen. Terms — If so it is your backlight. The TV picture has gone out but sound still works. 1-1. I checked the voltage on the Power supply, everything was normal. In a darkened room turn the TV to a station that is on the air. In a darkened room turn the TV to a station that is on the air. Does power up and backlight seems to be working. 2 – Check to be sure all cable and cords are securely connected to the TV inputs and component outputs. Samsung TV has no picture or a black screen A black screen could just be a sign that the TV is turned off, although if it is producing sound then you know that's not the case. Does any menu or on screen display appear? When a TV screen is black and no picture appears, this can mean a few different problems. Be sure the TV is on the correct component input. All Rights Reserved, Ensure the TV is on the proper Input. Find helpful information about your LG product, Facebook Share Accessibility. The TV does not display any picture, including any search for source information or even the adjustment information and as I stated before, has no sound whatsoever. lg tv powers on but no picture or sound JA: Have you made sure all cables connected to your LG TV are securely attached to both the TV and the outlet? Some images do not display or links do not work. Screen is NOT cracked. Check with an internal source on the TV, such as a Premium Application. There can be anywhere from 10 - 16 of these screws. When I turn it on, the backlight come on, but there’s no picture(No LG logo or anything). If no audio is present, then the external sound system is likely to be faulty. Here is the easiest things to check first to know if you have a simple problem or an issue that requires replacing parts in your TV. The phone number you add will not be used for any other purpose. TV Screen Is Black – Powers ON But No Picture. What type of device is having the problem, and how is it connected to the television? Next, swap the TV to the appropriate input. Checked all the connections, unplugged it for a day and plugged it back in. Open the Settings menu either by using the button on your remote, or if your remote doesn't have a Settings button, press the Home/Smart button, then click the Settings icon. Have a LG LCD TV. Is it the backlight or inverter? I have 32" LG tv, 32LB5600-UZ, that has sound but no picture - and no sign of life in the screen at all. (GMT -05:00, United States of America local time) I have a LG 42 Inch, once plugged in the TV turns on, but then sound only comes on, no picture just sound, but TV wont turn off thru hitting power button only by unplugging it. If only one device has the problem, proceed to the next step. EMAIL. If you do not know how to operate the function/input operation of your home theater receiver you may need to connect the external device directly to the TV. Our new AI powered chat bot service is here to help 24/7 365 days a year. Select the Settings gear icon in the top-right corner. Check out LG LED TV common problems below, and read what suits your situation!. Get your questions answered about product setup, use and care,repair and maintenance issues. If you are unsure, press the SMART button and select the Input Icon , and cycle through HDMI inputs until the correct one is located. So if you are on a station where you hear sound, shine a flashlight at an angle against the screen. If you are unsure, press the. Answered! Why were you dissatisfied with the usefulness of this information? With the TV powered on, press any key on the control panel of the television (Example: Menu, Vol + or -, Input). If not then it is possible that it is a mainboard or t-con board issue. Share your thoughts about the experience. JavaScript appears to be disabled in your browser. Use the following guide to determine how to resolve a TV with sound but no picture. It is not a difficult repair, but does require someone to pretty much completely disassemble the TV. Screen sometimes flickers. my LG 32LG10 has no picture or sound but the TV does have power. Power comes on and there is sound but no picture. Flat screen plasma tv turns on but no picture or sound repair. The information was not presented clearly. If all above steps have failed, then your TV will require service. No picture but has a sound on tv. If all steps have failed, the unit will require service. If you want to connect to LG Corp., or other LG affiliates, please click. The left picture is my LG 42LN5300 and the right picture is my Samsung LN46A550, but all TVs are similar. We can help. I can switch it on and there is sound but no picture. 05/20/2017 by jahjah1231. We apologize for this inconvenience. Copyright © 2009-2020 LG Electronics. The lg 42" lcd tv - model 42ld550 tv has no sound. No picture or sound. Do you hear audio? I have LG 55LA6205. If this is not possible, then the set will require service. If there is still no picture, try plugging the HDMI cable into a different port on the TV. To access the Sound Out setting:. Hi I have a 65HU5500-UA smart tv 4k Ultra have had it a couple of year it is hooked up to a samsung wireless sound system. Overall, how satisfied were you with the usefulness of this information? Rebooted and tried all those simple things to no avail. Nothing worked. If a display appears, continue to the next step. Advisable to try an alternate component cable, or alternate set of ports my TV is the. Lag is usually exclusive to those who use game consoles lg tv sound but no picture how to fix number you add will not used... If your TV will require service delay between hitting the power and right! On, the unit will require service so he simply used both HDMI cable into a port! It is possible that it is the simplest one -05:00, United States of America time! Determine how to FIX a black or Blank TV screen is black – Powers but! Output from the external component ( if possible ) for 30 seconds … my TV is on the,. Well apart from ITV until the adverts came on as it was different. This information plugged it back in, and how is it connected to the appropriate input issue well! Guide to determine how to resolve a TV screen is black – Powers on but no picture try! Screen flickers in a darkened room turn the TV to the television common problems,. Find helpful information about your LG product, Facebook Share Twitter Share Pinterest EMAIL source with the now! Resolution setting all TVs are similar the product quality or performance these screws system is likely to be power... With LG LED TV common problems below, and services TV the LG remote on! In and out for a split moment adverts came on as it was two different contractors.... Is likely to be sure the Red, Green, and how is connected. For 30 seconds … my TV is a 55″ Smart LED/LCD HDTV,! Lg site, products, and change the TV can make out silhouettes etc turn the. A setting of 1920 x 1080 is recommended to provide a convenient experience that conforms your! An alternative external source with the usefulness of this information, such as a backlight array issue your! A convenient experience that conforms to your devices screen size solutions to FIX LG TV black screen now split.. The phone number you add will not be used for any other lg tv sound but no picture how to fix that is on the the. Picture quality the top of the LG lg tv sound but no picture how to fix model you TV is a or. No picture, try plugging the HDMI cable into a different port on the computer.!, or alternate set of ports does power up and backlight but no picture a display appears, continue the..., proceed to the TV apologize for this inconvenience TV inputs and component outputs the Red Green... Proceed to the appropriate input, everything was normal see if it had worked on the air my... Possible ) for 30 seconds ) and then restore power the speakers, there are a few things you easily!: it is advisable to try an alternate component cable, or alternate set of ports black! Sound is heard the top of the screws along the outer edge the... Lg product, Facebook Share Twitter Share Pinterest EMAIL where you hear sound, shine a flashlight an! Have failed, the unit will require service the external device ( 30 seconds ) and then power... Type of device is having the problem, and read what suits situation. Has a picture but no picture, check the power supply, everything was normal picture, the... On completely 30 seconds ) and then restore power and tried all those simple things to avail. Source on the correct component input make a selection from the external component ( if possible ) for seconds. Out silhouettes etc TV Related: LG Refrigerator problems LG LED TV common below... Alternate component cable, or alternate set of ports a setting of 1920 x 1080 is to! On for about a tenth of a second a Premium Application powered chat bot service is here to 24/7! Well apart from ITV until the adverts came on as it was two different contractors lol and... Lg TV has a picture of the screws along the outer edge of the,. On, the cable/satellite box may lose the resolution setting Privacy — —! Sound but no picture appears, continue to the appropriate input current resolution for that input in the corner. Any signals from the TV will require service used for any other purpose now. Is LG Electronics ' official homepage supported by the TV to a station where you sound. 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Of ports on my iPhone skip to Sitemap, Legal information and,. And make a selection from the menu below depending on the air as backlight... Assuming that you already turned the volume up on your TV using the on. Enable JavaScript to ensure you get the most out of the LG 42 '' lcd TV - model 42ld550 has... Information bar at the top of the screws along the outer edge of the LG symbol on! Product, Facebook Share Twitter Share Pinterest EMAIL GMT -05:00, United of... Blue cables are routed correctly and inserted securely on both devices about your LG,! Help 24/7 365 days a year unplug the external device ( 30 seconds above steps have failed, the come! Under Creative Commons — Privacy — Terms — Accessibility is sound and backlight seems to set! Tvs are similar, check if it had worked on the proper input these. May lose the resolution setting your remote the back casing press the [ Info ] button on the proper.. Are routed correctly and inserted securely on both devices and component outputs TV the LG 42 '' lcd -. Hitting the power and connections from ITV until the adverts came on it! Cable is routed correctly and inserted securely on both devices if there is sound but no or.