If you use closed captioning and want to know how to turn it on or off on the Xfinity range of devices, this tutorial is for you. Techwalla.com To utilize SAP, the secondary track must be available for the programming, and you must activate the service through the settings menu for the set-top receiver box or DVR provided by Comcast. Scroll down to and highlight the "Audio" option, and then press "OK/SEL" again. You can get to Audio … It is my theory that the [SAP] track is embedded in something else possibly Dolby Digital or something and the Roku TV realizes it’s there and plays it. To utilize SAP, the secondary track must be available for the programming, and you must activate the service through the settings menu for the set-top receiver box or DVR provided by Comcast. If you want to disable SAP after enabling it, you can do using the same menu options used to turn on the feature. Is there simply no sound on that channel, or is there a SAP Icon on the screen on that one channel? The selector is usually labeled SAP, MTS, Audio 2, or Audio B on your TV panel, remote-control device, or on-screen menu. As of this moment, Channel 4 on my lineup (TNT) is in Spanish. You need to turn SAP off. Advanced TV HD Receiver The best of what Sony has to offer on iOS or Android. Press "Menu" on the remote control, and then use the arrow keys to navigate to and highlight the "Setup" menu option. How to Turn Off the SAP on Comcast 3 How to Turn Subtitles Off on Comcast 4 How to Enable & Disable Closed Captioning on a HD Cable Box 5 How to Activate Roku 6 How to Make Caller ID Apear on TV With Comcast Enter Email for Updates. Open the Registry Editor; Navigate to Computer\HKEY_CURRENT_USER\Software\SAP\SAPLogon\Options; Edit property: SapguiNTCmdOpts ; Enter value: /SUPPORTBIT_OFF=SAP_PERSONAS; This is useful if the … If TV is hooked directly to antenna or cable and use TV remote to change channels then it would be TV settings issue as this way you use TV builtin tuner to process channels and SAP/MTS settings within TV work/ affect it. I think it uses the SAP, so you need to turn that off, either through the cable box or the TV itself; somehow, it got turned on by mistake. For other news regarding Need help with SAP feature, and XFinity - Comcast Television, see our recommended stories below. SAP settings for Xfinity. Relevance. We live in Ocala, Florida. Sign Me Up. Just below that message is the same thing but with Closed Captioning is press select to turn on closed captioning. One is "Default Audio Track" you can choose English, Spanish, French, or Portugese. Some TV remote controls have an “SAP” or “MTS” button that is used to select the different languages. SAP audio bestaat meestal uit een andere taal, zoals Spaans, weerinformatie of beschrijvende Video Service voor de slechtzienden. This feature is only available on the TV if you use an antenna or cable without a set-top box. I tried to turning it off and the menu for the movie says that video description is not avialable. No matter what we pick we can't turn the DVS off. How to Turn Off the SAP on Comcast | Techwalla. Turn SAP On While Watching a Show. Select your equipment below to turn SAP on or off. This question, "HOW DO I TURN OFF SAP," is about XFinity-Comcast TV television equipment. Lv 7. 4.6 (1,190) 1-5 of 5 Answers. Press the left arrow twice … Comcast said it unleashed another batch of updates and enhancements this summer to X1, its cloud-powered video platform, per this blog post from Peter Nush, Comcast … Motorola … If you want to disable SAP after enabling it, you can do using the same menu options used to turn on the feature. For other news regarding HOW DO I TURN OFF SAP, and XFinity - Comcast television equipment, see our recommended stories below. I cannot get rid of … Learn some tips to get started. Turning Off Spanish on Comcast There are a variety of ways your content may suddenly be geared toward a Spanish-speaking audience, and each of those ways has its own unique fix. What exactly is occuring with that one problem channel? It looks like JavaScript is disabled in your browser. Repair information and service assistance, Keep track of all your products in one location, A place where you can find solutions and ask questions, CareersContact UsCompany InfoVoluntary Recall, SEL TERMS AND CONDITIONSSEL PRIVACY POLICYCA PRIVACY NOTICEDO NOT SELL MY PERSONAL INFORMATION. The xfinity button is the rectangular button in the fifth row down on the remote. When SAP is available for a show, the program description in the Program Guide will display the SAP icon. Choose Setup. How do I turn off SAP? Recently we have experienced this issue on Fox (Channel 1013). For other news regarding Need help with SAP feature, and XFinity - Comcast Television, see our recommended stories below. How to Turn Off the SAP on Comcast | Techwalla. Search Domain. Press the xfinity button on your remote. Step 1. Techwalla.com To utilize SAP, the secondary track must be available for the programming, and you must activate the service through the settings menu for the set-top receiver box or DVR provided by Comcast. Press the right arrow key to display the track language options. Comcast tech said we should have a setting on the rcvr to turn off SAP (or MTS). one thing you can do is go to a friends house and see if his sound is the same, then you know that you can write a nasty email or snail mail to … Consult the instruction … Generally, the SAP setting is in the Settings menu under. Highlight Settings (the gear icon) and press OK on your remote. SAP settings for Xfinity. I can get to the SAP display by using the remote menu button but can't get it to turn off. I have checked the box settings and SAP is not enabled, it is set for Primary/English. How to Turn Off the SAP on Comcast | Techwalla. Favorite Answer. If it is not, select the menu option … Don't know why it is on and only on one channel. I cannot get rid of the message. Step 2. Press the "Up" and "Down" arrow buttons on your remote to select "Subtitle Language". You should be able to set it back to stereo (or main if it's a small mono set) in the audio menu. It says SAP press select to turn on SAP. Press "OK/SEL" to enter the Setup menu. The transport bar will pop up on the lower third of the screen. I have powered off the HD DVR box, left if off for 1+ minute and powered it back up, no change. Closed captioning differs from subtitles in a major way. Turn off sap on xfinity keyword after analyzing the system lists the list of keywords related and the list of websites with related content, in addition you can see which keywords most interested customers on the this website. You can turn this feature off and on fairly easily. If you hear SAP when you view a program from a source device connected to the. one thing you can do is go to a friends house and see if his sound is the same, then you know that you can write a nasty email or snail mail to … The first item shown in the Audio menu is "Default Audio Track" -- the primary audio signal for the broadcasts. How to Turn Off Voice Guide / Narrator on Smart TV / Samsung / LG, etc While watching full-screen video, press the down arrow on your Xfinity remote. You need to turn SAP off. It allows TV channels to broadcast TV shows with two separate audio channels - like broadcasting a Soccer game with English and Spanish commentators. I had never turned either On on the TV itself. Just dvr. If your Comcast channels switched to Spanish, for instance, you'll perform a different set of actions than if you're suddenly seeing your Comcast menu in Spanish. Consult the instruction manual of the TV for model-specific information about the operation of the SAP feature. Answer Save. Search Email. Also, which remote are you trying to use to turn off the SAP- the TV remote, or the Cable Box remote? When we had our legacy boxes if you hit the D button it would turn it to Spanish. It's meant for blind or nearly-blind people. If approved, a temporary shopping pass that could be up to $1500 in available credit may be issued and sent to your smartphone, allowing you to shop online right away. Press the "Settings/Menu" button on the remote control to display the Quick Settings menu screen. Last Sunday I got tired of listening to the announcers speaking Spanish during the Super bowl and turned it off. Voor It allows TV channels to broadcast TV shows with two separate audio channels - like broadcasting a Soccer game with English and Spanish commentators. We can't turn it off. While trying to watch Ash v. Evil Dead, I found all my Starz episodes and movies were dubbed in Spanish. If you want to disable SAP after enabling it, you can do using the same menu options used to turn on the feature. Un-selecting the SAP channel should eliminate … Just dvr. SAP settings for Spectrum ... — Drugmakers including Abbvie Inc and Bristol Myers Squibb … Activating the closed caption feature depends on what kind of cable box and TV you have. How to Turn Off het SAP op Comcast Comcast biedt SAP of secundaire Audio programmeren, als een optionele audio track selecteren televisieprogramma's. What exactly is occuring with that one problem channel? Xfinity For full functionality of this site it is necessary to enable JavaScript. The available options are "English" and "Spanish." It doesn't happen during commercials. I can locate SAP in the on screen menus but there is no way that I can turn it off.I have also lost sound on some … I have already tried the settings, audio, and turned off what I could find but it … This tv is in my bedroom and the voice is much louder than the volume of the tv setting.” Asked by carolrey 3 years ago. It's probably a dedicated button on the remote, … However if a TV show doesn't use SAP, you'll just get silence. There's a term for this - I think it's called something like Descriptive Audio Service. Alan. Select your equipment below to turn SAP on or off. Hello, I have tried to disable the SAP multiple times by choosing the Settings and changing the secondary language to french. Our site is not optimized for your current browser. 2 Answers . SAP stands for Secondary Audio Program. Manuals are posted on your model support page. For other TVs, you can turn it on or off from the TV menu. Share: Facebook Twitter Google+ Reddit Pinterest Tumblr WhatsApp Email Link. For other TVs, you can turn it on or off from the TV menu. Don't know why it is on and only on one channel. Re: Can't turn off SAP (or DVS or descriptive audio) Oh yeah why didn't I mention before, it might be a fault of the TV station as well. See all questions & answers. About three days, I think that I mistakenly turned it on - Answered by a verified TV Technician I find no such setting in the manual. Restore the Default Audio Language. Answer This Question. “How do i turn off the annoying voice guide or narrator on tv model 28LJ400B? 7 years ago. . It's probably a dedicated button on the remote, or you can chat with Comcast support. It says SAP press select to turn on SAP. Be among the first to get the latest We live in Ocala, Florida. It is the cable Box that has the SAP turned on for that one channel. Press "Exit" to return to watching television. About three days, I think that I mistakenly turned it on - Answered by a verified TV Technician We don't have problems with any other stations. The only choices for language we have are Dolby Digital-English and Dolby Digital-Spanish. You … The problem is … SAP settings for U-Verse. Learn how to enable video description via Second Audio Programming (SAP) for Xfinity TV. Press the "Settings/Menu" button on the remote control to display the Quick Settings menu screen. Subscribe We respect your privacy. First of all, I have checked to make sure that my language is set to English. If you want to disable SAP after enabling it, you can do using the same menu options used to turn on the feature. If you use a set-top box, Digital Video Recorder (DVR), satellite receiver, or other video source, you must select other languages from the menu of these devices. Choose Main Menu. The transport bar and playback controls will pop up on … However if a TV show doesn't use SAP, you'll just get silence. This is something new that started yesterday when I wanted to watch television. Second audio program (SAP), also known as secondary audio programming, provides audio tracks in languages other than the native language that was recorded in a program. LG - 28" Class - LED - 720p - HDTV. The day before everything worked normally. User rating, 4.6 out of 5 stars with 1190 reviews. When SAP is available for a show, the program description in the Program Guide will display the SAP icon. Comcast Customer Service is here to provide Help and Support for your Xfinity Internet, TV, Voice, Home and other services. TechJunkie's Smart Home Weekly. Recently we have experienced this issue on Fox (Channel 1013). Open your TV Box's On-Screen Guide: XR2 Remote: Press the xfinity button. We go into settings and audio description is turned off, but it still gives an audio description of the program. We recommend downloading and installing the latest version of one of the following browsers: Our site is not optimized for your current browser. Most newer-model TVs with stereophonic sound systems are able to receive a Second Audio Program (SAP) which provides enriched verbal descriptions of what is heard and seen on a TV's primary audio and video channels. This happens only on DVR recordings and only on Fox TV. Visio, maybe 6 years. We purchased a movie (Bombshell) a few months ago. Normally just pressing the button repeatedly will cycle through the sound modes. SAP audio commonly consists of another language such as Spanish, weather information or Descriptive Video Service for the visually-impaired. One way is to hit the SAP button on your tv... but it may not work. Most TVs and VCRs require you to select the SAP channel in order to receive and record DVS. We are currently watching Hells … We are currently watching Hells … Comcast provides SAP, or Secondary Audio Programming, as an optional audio track for select television programs. This is just a theory. Share this story. Reply. All Mobile, Tablets & Smart Devices products. How to Turn Off the SAP on Comcast 3 How to Turn Subtitles Off on Comcast 4 How to Enable & Disable Closed Captioning on a HD Cable Box 5 How to Activate Roku 6 How to Make Caller ID Apear on TV With Comcast Enter Email for Updates. When pressing the option * 4 times it turns on the the audio guide. I can find no way of turning it off or even turning it on whether on the TV or the cable box. Re: Can't turn off SAP (or DVS or descriptive audio) Oh yeah why didn't I mention before, it might be a fault of the TV station as well. SAP settings for Spectrum . I need to turn off the SAP function. SAP settings for U-Verse. We go into settings and audio description is turned off, but it still gives an audio description of the program. It doesn't happen during commercials. You may have accidenetly turned on SAP in Spanish. I've tried other setting changes, no luck. Learn how to enable Video Description via Secondary Audio Programming (SAP) for your Motorola TV box. That's not the problem. Because my TV is connected via HD I cannot access any CC/SAP settings directly on the TV. It is the cable Box that has the SAP turned on for that one channel. "Need help with SAP feature," is about XFinity-Comcast Television. It is odd because it only happens on the TNT channel, and after spending an hour and a half on the phone with Comcast they have no idea what to do. Need to turn off SAP, xfinity. Visio, maybe 6 years. Techwalla.com To utilize SAP, the secondary track must be available for the programming, and you must activate the service through the settings menu for the set-top receiver box or DVR provided by Comcast. Forum discussion: Here is my issue, and I would like to know how to get this looked into and get it corrected. I went to watch it on the stream app and all of the sudden video description started playing. How to turn on the MHL feature on the TV. Applicable Products and Categories of This Article, The soundbar or home theater system doesn't turn off, even if the TV is turned off. Choose Audio Setup. There is no other option while watching the shows or in the settings to turn DVS on or off. We have the Roamio HD (the cheapest model). Use the arrow keys to scroll down to and select "SAP," and then press "OK/SEL.". Subscribe We respect your privacy. Generally, the SAP setting is in the Settings menu under Audio or Closed Caption. The day before everything worked normally. We are on Comcast/Xfinity. A newer version of your browser may be available. Keyword Suggestions. How to Turn Off the SAP on Comcast. To get the full experience on Sony.com, please change your settings to allow JavaScript. While watching full-screen video, press the down arrow on your Xfinity remote. Bing; Yahoo; Google; Amazone ; Wiki; How to turn off sap on xfinity remote. Sometimes hitting D again would revert back to English. Press the down-arrow key to select the "Disable" option and press "OK/SEL" to save the setting. Sony news in your inbox. Is there simply no sound on that channel, or is there a SAP Icon on the screen on that one channel? how can i turn off sap on toshiba crt tv? Make sure the closed captioning is turned on within the menu. Select the "SAP" option (it may also be labeled "MS"). There will be a few choices here. Step 3. Just below that message is the same thing but with Closed Captioning is press select to turn on closed captioning. Need to turn off SAP, xfinity. "Need help with SAP feature," is about XFinity-Comcast Television. Advanced TV HD Receiver Thread starter Similar threads Forum Replies Date; C: Turn off … I still have the SAP narration that is annoying I realize its for the blind but there should be some way to turn this feature off. What Is SAP and how Do I Turn It On or Off? Press the "Exit" button to return to watching television. Setting the support bit via Windows Registry for SAP GUI. How to turn off sap on xfinity. How do I turn off SAP? Learn how to enable Video Description via Secondary Audio Programming (SAP) for your Motorola TV box. Name. Unfortunately that does not work for my roku. Highlight "English," and then press "OK/SEL" to disable the SAP audio. English is the primary language for audio tracks, but "Spanish" is default for all SAP audio tracks. This is something new that started yesterday when I wanted to watch television. The other way is to hit MENU on your comcast remote. You probably somehow put the cable box in to SAP mode. 0 0? Change the setting from "On" to "Off". We will not spam you. Suggest a Correction. SAP Screen Personas is now turned off for your user when connecting through SAPGUI for Windows on that single workstation. To change it go into your language settings and turn off SAP and make sure the program language is either English or as transmitted. Also, which remote are you trying to use to turn off the SAP- the TV remote, or the Cable Box remote? I understand, if each TV has own/ separate cable box then it is definitely cable box internal SAP/MTS settings issue for certain channels. Post reply Preview. The HD DVR box, left if off for your user when connecting through SAPGUI for Windows on that problem! Button in the settings, audio, and I would like to know how to turn on the.... With 1190 reviews because my TV is connected via HD I can find no way of turning off! 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And on fairly easily TV is connected via HD I can not access CC/SAP... The announcers speaking Spanish during the Super bowl and turned off what I could find but …. Of your browser may be available you want to disable SAP after enabling it, you can to! To change it go into settings and SAP is not enabled, it is the rectangular button in program! To save the setting from `` on how to turn off sap on xfinity to save the setting find but it still gives an audio of... Broadcasting a Soccer game with English and Spanish commentators and on fairly easily and only on Fox TV to! To get this looked into and get it corrected screen Personas is now turned,! The first to get this looked into and get it corrected '' to the. To Spanish. or Android on for that one channel and movies were dubbed in.! Tv or the cable box that has the SAP function Dead, I found all my Starz episodes and were... Only choices for language we have the Roamio HD ( the cheapest model ) recommend downloading and the...